Privacy Policy
Last updated: July 3, 2026
1.Data Controller
Brand Success (SIRET: 833 537 665 00022 — 78 avenue des Champs-Élysées, office 562, 75008 Paris, France), as publisher of the Kollex platform, is the controller of the personal data collected via the website and application.
2.Data Collected
Upon registration and use of our services, we collect:
- Account identifiers: name, first name, username, email address
- Published content: photos and descriptions of your items and collections
- Transaction data: information relating to your subscriptions and listings (payments processed by Stripe)
- Navigation and usage data (via cookies)
3.Processing Purposes
Your data is used to:
- Create and manage your user account
- Enable the creation, storage, and display of your collections
- Provide Premium services and the marketplace
- Facilitate connections between buyers and sellers
- Send notifications (emails) related to your account, listings, and profiles you follow
- Improve our services and prevent fraud
4.Legal Basis
Processing is based on the performance of the contract for requested services, your consent for communications and public content publication, and our legitimate interest for security and service improvement.
5.Recipients
Your data is accessible to Kollex and its technical providers (hosting, payment by Stripe). It is never sold to third parties. Sellers and buyers may see the information necessary to conduct a transaction (username, messages).
6.Retention Period
Your data is retained for the duration of the contract, then archived for the duration of legal obligations. Deleted accounts result in the deletion of associated data within a reasonable timeframe.
7.Security
Kollex implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.
8.Cookies
The site uses cookies necessary for the operation of the service (authentication, preferences). You can configure your preferences through your browser settings.
9.Your Rights (GDPR)
In accordance with the General Data Protection Regulation, you have the following rights:
- Access to your data
- Rectification
- Erasure ("right to be forgotten")
- Restriction of processing
- Data portability
- Objection to processing
You can exercise these rights from your settings or by writing to contact@kollex.app. You also have the option to file a complaint with the competent supervisory authority.